Valen

Scooter World have been clients of Valen Power for nearly 3 years.The level of customer service has been excellent. The test of an organisation is how it responds when things go wrong. Whatever hiccups we have are dealt with in a timely, efficient and friendly manner.I look forward to a continuing positive relationship.

We purchased a battery tester from Valen which was lost temporarily in transit, the customer service team was amazing, they went over and above to get us another tester so our remote job was not affected. Amazing company to deal with.

Valen Batteries has been our number one battery supplier for a number of years now and in that time I cannot fault their service and quality.From placing an order we get a virtually instant email confirming receipt of the order. Then within a few business hours we get confirmation of stock availability and that transport has been booked.Morning orders are dispatched same day and next day delivery to Geelong happens without question.Regular and welcomed visits from Ian Berson further solidify our business relationship.The battery testers we purchased from Valen allow us to provide professional reports back to our customers on the actual condition of their batteries, after extensive industry leading tests.We look forward to an ongoing and mutually beneficial relationship with the entire team at Valen.

After having multiple issues with a no name" brand battery

I have always found Valen Batteries customer service excellent.Quick turnaround time on ordering with free delivery.Warranty Claims - always dealt with quickly.Excellent communication, ALWAYS happy to help.

Staff are friendly and knowledgeable.Called for a quote and was directed to someone who was able to advise on the product for my needs in only a few of minutes. Once ordered the parts were delivered promptly and without issues.Thanks to the Valen team.

Great products and service, Excellent industry knowledge, have sourced Batteries from Ian for several years now and recently upgraded all of our Solar arrays and regulators with help from Valen.

As a mobility service technician, I have been using Valen batteries for mobility scooter and power wheelchairs for the last 3+ years now and have found the battery performance to be the most reliable. The customer service from Ian and Steve, as well as the girls over the phone is excellent in every way, highly recommended.

I have used Valen for many years and have always found Valen customer service excellent. Jacob and Jess are both a very good and prompt with emails enquiries and Steve is always very helpful regarding stock enquiries.

We’ve been dealing with Valen for the past 3 years, Ian and the team have been extremely easy to deal with from same day delivery when we place an order or on the odd occasion when there's been a warranty issue they’ve rectified the problem without question.......