MINI dealer

Doing business with LeMans has been the best experience. Emily and her team are fair and honest, and keep me involved in the service.

Service is the BEST! Service management and staff are friendly, chilled, and easy going. Smooth process. Just wanted to send a big THANKS and my highest rating to Tristan Zibert and the Team at BMW Coastal and Coastline MINI garage Sunshine Coast. I love my new MINI S and couldn't be happier with my buying experience. I highly recommend this dealership. Thanks again Tristan and and the Team!!!

Annual service on our Cooper S, now running like new, very professional.

Booked a test drive with Jennifer McCarron today and had the best experience. My husband and I were treated very well from the moment we walked in. Jennifer knows cars and had a lot of knowledge to share. We enjoyed the test drive and getting to learn about the different features and can't wait to go back. There were a lot of minis to look at and we didn't get rushed out. Overall it was a top experience.Thank you Jennifer :)!!

During my first service for my Mini, THEY damaged the decals on my car. It took 4 months of multiple calls and emails to both the dealership & Mini head office to finally get a response and repair organised.The service manager Trent did not even acknowledge me when I came to drop off my car even though he was aware how disappointed I was with the experience.It took 4 days to repair it and when I picked up my car they said they had provided a complimentary wash & vacuum - but funnily enough that wasn’t true either!It seems customer experience isn’t very important to this dealership.

Brilliant

Fantastic customer service at Essendon MINI Garage. Special thanks to Alvin and Rustom for your professional service which made the whole purchase process smooth and hassle free. Highly recommended!

When I dropped my car in for a paint repair they asked me if I wanted a wash and vaccum of my car, I said yes please. They had my car for over a day and when i came to pick it up my car had not been washed or vaccumed? Surely it should have been washed before it was painted? Why ask if I wanted that service it if they weren't going to do it? It just leaves the customer disappointed.

Service and brakes on our Mini all sorted same day to our satisfaction.

I love my Mini, it is my dream car. I purchased my Cooper S from Casey and I follow her racing. She is super passionate about Mini and is the reason I also had to buy one. She always answers my calls, even now she works at north BMW and happy to help me. Make sure you ask for Casey if you visit Mini Garage.