Refrigerator store

Excellent customer service, and delivery.Was contemplating going to Port Macquarie for my appliances but so glad I decided to shop local. So much easier and staff were courteous and very helpful in my choice of appliances.

Great service and great prices! Thanks to Hans and the team at Camberwell Electrics for an awesome experience yesterday. The lovely Maria assisted me to select a range of small kitchen appliances to suit our needs. Her product knowledge is amazing! Highly recommend Camberwell Electrics. Shop local and support this great business.

My first time here, I purchased a dryer, and the service was amazing. My second time here, I purchased a Nintendo Switch and was ignored by staff until I found someone willing to help. And my phone number is listed under both my name & some random guy.

5 Star experience!! I rang and spoke to both Ian and Jimmy and discussed what we needed for our Patisserie business. They were super helpful in recommending what would work best for our products and quickly gave me a quote for the equipment and delivery. Well within 5 days our brand new commerical NovaChill 600L fridge arrived and was readily installed by them. I am extremely impressed with the quality of the fridge, and the fantastic price! Could not be more happy.Thanks Ian Boer and team for all your help.

very good and helpful they didn't have the fridge I wanted in stock helped me pick out an alternative very smooth process

Hardly any available stock of white goods ready to take home, even though says available on web. Hardly any staff to assist. When you do finally get someone though they are pretty helpful. Won’t sell the floor stock who knows why if they can’t get any stock anyway.

Ordered a pair of headphones that weren’t in stock and was told they would be in the next delivery, went in a week later to be told they were indeed on back order and that I could be waiting weeks for them. The girl who served me initially seemed like she didn’t want to be there and barely said 2 words to me. Thank you to the lady who gave me my refund, you had no idea what you were doing but you were nice about it at least

Terrible service and little help at all! We purchased an oven off them in April 2022 for it to be faulty. Enamel wear and coming off the hot plate and a beyond loud fan (sounds like an aeroplane is landing). We contacted them Dec the week before Christmas to get this issue resolved and a repairer came out fast which was great, he said he couldn’t come until back from holidays which we were very understanding of. To then be in Feb and not hear from anyone. We contacted him and he finally came out and attempted to repair the hot plate and fan. Both failed attempts and both unresolved. It’s not April 2023 and we are still trying to get a replacement oven. I called tonight to complain to the manager Nicole and she said leave it with me like all their team does and said I’ll call you back in 10mins. Haven’t heard from her and yet still here on a goose chase trying to get the oven replaced! Won’t ever buy from here again. Considering we run a business and used to use them often for our supplies it’s a big loss for them.

Absolutely shocking customer service. Kept an item we had returned for repair for over 10 days without sending it off to the repairer with no communication, putting us out of pocket quite significantly as a result obtaining replacement items in those days. Now completely ignoring any attempt to communicate to rectify the situation.

Such great service and competitive prices. To top it off free delivery and our refrigerator was taken away. New refrigerator was installed by friendly delivery men.