Therapists

Although the two ladies working there were pleasant they had no idea what they were doing.My husband and I have had many reflexology sessions over the years here and overseas and yesterday at riverton we paid $80 each for reflexology and neither of us got what we paid for .Afterwards my husband was in pain due to the excessive time his ' therapist' rubbed his ankles ..leaving the area chafed. Apart from rubbing his sole there was no attempt to do pressure points .My 'therapist' had little to no idea of reflexology and again apart from some sole rubbing, there was nothing to equate to any reflexology.We were both extremely disappointed and it was a total waste of money and not at all the service we paid for .We have contacted the owner with this feedback so hopefully things improve.

Charlie (Andreas Schall-Riaucour) is the best Physiotherapist that we've seen in Australia. And believe me we've seen so many in the country. He has an exceptional (almost uncanny) understanding of what's wrong, and knows very well on how to treat the condition. He saved my wife's (thrice-operated) knee, and I cannot thank him enough for that. The staff at the reception is also very polite and friendly here. You may need to wait for a few minutes from time to time, but it's well worth the exceptional service that will be offered here. I strongly recommend this Physiotherapy clinic.

would not go to anybody else. Ali saved our dogs life. without that dedication and caring Bella wouldnt be with us today. Excellent caring team.Thank you very much.

These guys attract the best physios and have helped me through many years at all stages of my exercise life. Can not recommend more highly. I recently moved and went to a different physio for a shoulder issue, but had little improvement after 3 expensive visits over a month. So I made the trip across town back to Hawthorn Physiotherapy and it got better in two days with a different diagnosis. Also the BUPA gap payment is low here. Only $33, compared to $93 at some other physios.

Ali and the team are incredible! Not only have I been taking my dog here for years before she passed I am now taking all of my cats here as well!They give my girls the best treatment I could ever ask for and they make sure they are healthy and happy at all times !I would always recommend this vet to anyone!

If you want to be overcharged and treated terribly, go there! I agree with all the 1 star reviews, especially Rachel who had a similar experience to us. Extremely disappointing to say the least.

Exactly what I needed for my back and shoulder. Better than I thought it would be. Thank you.

I was referred by a reputable paediatrician to Danella Taylor at On Track Therapy regarding emotional regulation therapy for my 8 year old daughter. In advance of my appointment I received on 5th May, a very detailed “ Initial Intake form” which I had to fill out in advance of our appointment. I filled it out online and completed and returned it on 8th May well in advance of our appointment on 18th May. Upon arrival at the deserted centre on Burke Road Glen Iris, we were greeted by a receptionist called Maria. Danella was not yet at the centre which was otherwise completely empty and eerily quiet.Danella arrived at the centre around 1.05pm (for our 1pm appointment) and proceeded to make herself a cup of coffee. Although we were offered one aswell we declined as we were there for therapy not coffee! It then turned out that my detailed “Initial intake form” hadn’t been received at the center and I was asked to email it again which I did. It then turned out my Paediatrician’s referral had also not been received and there wa a lot of to-ing and fro-ing on the Actual appointment time with this which really should have been pre-empted by the center. I had expected that given that I had been sent the initial intake form on 05/05/2020 and had returned the completed version on 08/05/2020 that the therapist would have had a background to our case history well in advance of the appointment and been ready to start from the get-go rather then fumbling along over the course of the appointment. Danella then came in with her coffee and proceeded to eat a chocolate biscuit and slurp coffee infront of us for the duration of the appointment. Maybe this is how modern day therapists operate and maybe I am missing the point, but when emotions are heightened at an occasion like going to spill your heart out to a therapist, one ought to be able to expect a degree of common respect and courtesy.Danella was pleasant and I didn’t have a problem with her manner toward my child but having scheduled a follow up appointment for a week later that subsequently I received a call to cancel due to an “emergency” I have lost hope in the system at this practice and the level of organisation seems severely lacking. I feel disrespected and I feel my child’s needs were disregarded by an overall lack of organisation and accountability on the part of the staff at this clinic. Sadly I will have to look elsewhere for treatment for my daughter. I feel aggrieved that the center has so much personal information about our family yet they seem to be so disorganised they should not be entitled to such personal information given their whimsical approach to client care.

Great time to relax and do something for yourself and someone you love.

Had my dog put down almost 2yrs ago, the vet and staff was so wonderful and considerate-they gave us ample time to process our loss before even sending out the invoice. Although the family and I have moved back down the hill and we past so many clinics every day, I have taken my new dog back to Blackwood to use their services again as is very hard to find a good decent vet who doesn't charge exorbitant amount.Thank you to Erin and the staff